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Frequently Asked Questions about BEAM Systems

Can a BEAM System be installed at my present home?

Yes! Virtually any home, from new to decades old, can enjoy the cleaning power of a BEAM system installed by one of our professional installers. Contact us for further details.

Can I use my central vacuum system to clean hardwood, vinyl or ceramic tile floors?

Yes! Use the bare floor tools or install one of our most popular options: the VacPan™ automatic dustpan. It's ideal for removing debris from the kitchen. Simply sweep dirt towards the automatic dustpan, touch the toe switch and use the power of your Beam to instantly remove it. No more dustpans or stooping over to pick up swept debris.

How do I maintain a BEAM central vacuum System?

BEAM systems are practically maintenance free. No lubrication is ever required. BEAM filters have an exclusive self-cleaning design from the makers of GORE-TEX® fabric, which is five times stronger than other leading filtration media. The filter shakes off dirt and protects the motor so a BEAM system works like new every time. Because the filter is permanent, there is never a need to replace dirty, messy bags. Just empty the dirt receptacle once a month. The BEAM system should be serviced once a year by our service team.

How does a BEAM Central Vacuum System Work?

To create lightweight, powerful cleaning, better air quality and less noise, the BEAM power unit is typically located in the basement or garage, and is connected to convenient inlets throughout the home via 52mm vacuum pipe. Plug the hose into an inlet and the system is turned on with a switch on the hose handle. Particles are completely removed from living areas and collected in the power unit's dirt receptacle.

How does a BEAM System improve indoor quality?

A BEAM Central Vacuum System has been clinically proven by the University of California at Davis to reduce allergy symptoms by as much as 61%. A BEAM system is more effective at removing dirt and allergens because it has a larger, more powerful motor than uprights – up to five times more powerful. Unlike conventional vacuums that can recirculate dust, a BEAM Central Vacuum System removes 100% of contacted dirt, dust mites, pollen, dander and other allergens and carries them from living areas to a canister usually located in the garage – to help improve indoor air quality.

How many inlets do I need?

Most homes require only three inlets to reach every area with the hose and attachments. Each strategically located inlet lets you vacuum approximately 200 to 250 square meters. The power unit features an extra built-in inlet for easy cleaning of the area around the power unit.

How much does a BEAM Central Vacuums System Cost?

A BEAM Central Vacuum System costs much less than you might expect. The average cost for a complete system, installed in new or existing homes. And it will add to your home's resale value. Send us a copy of your plans and we will send you an estimate on installing a Beam system in your home.

Is the hose easy to use?

BEAM Cleaning Sets and hoses are extremely lightweight and designed for whole-house cleaning from floor to ceiling. Unlike short, flimsy hoses found on portable vacuums, BEAM crushproof hoses are created to withstand everyday kinks and twists.

Is suction power maintained throughout the whole Home?

Yes! A properly installed BEAM Central Vacuum System offers the same powerful cleaning performance at every inlet whatever the distance from the power unit and won't lose suction over time.

What cleaning attachments and tools are available?

BEAM offers a full complement of tools and attachments for virtually any cleaning need — from ceiling fan cleaners to handheld power brushes to mini-vac tools for cleaning computer keyboards. There are even pet grooming brushes that attach to your BEAM hose. More information on Attachments and accessories are available here.

Can a broken valve be replaced?

  1. A broken utility on a power unit can be replaced by one of our service technicians.
  2. A broken door on a wall valve means the entire face plate of the wall valve needs to be replaced.
Can a damaged hose be repaired?

If a hose has a bad switch or a damaged handle, an authorized BEAM dealer can usually repair the hose, (if replacement parts are still available for that model.) However, a hose with a broken wire or a hose that is torn cannot be repaired to its optimum performance and it is best to replace the hose.

Why won’t my power unit start?

You can follow these steps if you have problems starting your unit.

a. Using the switch on the side of the unit turn the switch to the manual position, the unit should come on immediately. If the unit does not comes on, please call our service department who will arrange for a service technician to come and assist.

b. Make sure the switch on the side of the unit is on Auto and the unit’s power cord is plugged into an electrical outlet. You may want to check to make sure the breaker or fuse to the electrical outlet is not tripped.

Why won’t my power unit shut off?

1. Make sure the unit is in the Auto mode and that there is not a hose plugged into a wall valve.

2. Unplug the low volt wire at the side of the unit, if the unit continues to run, the relay in the pc board is faulty and the entire pc board needs to be replaced. If the unit shuts off when the low volt wire is removed from the unit, there is a shorted or pinched low volt wire in the owners system and their BEAM dealer or installer will need to track this.

Have any further questions?